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Warranties

Netech guarantees its products against defects in material and workmanship for a period of two years, longer than any other manufacturer. The second year warranty is contingent upon fist year recalibration at our factory or other authorized Netech Calibration facility.

Netech's warranty statement is available in the user manual of each individual product as well as the warranty registration card included with the product.

To receive free software and firmware updates, please fill out and return the warranty registration card or fill out the online warranty registration form.

Calibration Quote/RMA Request
 
 

Repair And Recalibration

Netech is proud to support its products longer than any other company in the industry, and we offer fast turnaround times. Should you require repair or recailbration, our prices are also the lowest in the industry. Please obtain a Return Material Authorization (RMA) number prior to returning any products for repair or recalibration. Customers receive the following benefits by using Netech directly for repair or recalibration:

  • Added second year warranty coverage
  • Free software / hardware updates
  • Free tech support for a year
  • Substantial discount on future purchases
  • Fast turnaround time

To receive the RMA number, please fill out the online Service Form following the link below. The RMA number along with the price quote and instructions will be e-mailed to you with necessary instructions from our service department within 24 hours.

Calibration Quote/RMA Request
 

Product Support

Technical Assistance

Original customers are eligible for technical assistance via E-mail, Fax or Phone at no cost during the warranty period. After the warranty, a fixed fee of $50 for each instance will be charged.

For fast response please fill the Tech support form

How to contact tech support

Tech Support
E-mail techsupport@netechcorp.us
Phone No 631-531-0100 , 800-547-6557
Fax 631-531-0101
 

Custom Product Modifications

Netech offers custom modifications of most of its products for individual applications. For detail please contact Support

OEM

Netech offers private labeling of selected products for OEM. Please contact Engineering for details

 

For fast response please fill the Tech support form

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